No, Low, and High-Training Security Tools For Your Business Needs
Security tools work best when they fit the exact needs―and capacity―of your business and staff. The most comprehensive network of cameras, alarms, and access points isn’t helpful if it takes too much time to learn and manage properly.
That makes having a variety of options important, so businesses of any size can choose the safety measures that fit both their safety and capacity needs. Another factor is the training your security provider offers after they install a system. Make sure you ask about the types of training and support offered when buying a new system or adding additional features to your existing one.
Let’s examine no, low, and high-training tools and how to match the level of training required with the available bandwidth of your businesses.
No training: let experts manage your security
A no-training security tool, as you would expect, doesn’t require employee training to implement or manage. One such example is security agent services, which puts security experts in place in whatever capacity they are needed, allowing staff to go about their job without adding to their responsibilities.
These services can include having patrol guards that protect the physical grounds, response teams that are on call in case of an emergency, and on-site security experts trained to keep staff and property safe. Each option eases the burden on staff to manage the security operations of a complex or sprawling facility.
No-training security tools can also be more discreet:
- Signage posted throughout an office with helpful reminders on office policies and procedures can go a long way towards reinforcing office protocols without taking up time or resources.
- Regular email reminders enforcing security protocols or other safety and compliance issues can be an easy way to remind employees without conducting a full-fledged training.
Low training: finding a middle ground that works
Low training tools require some amount of staff involvement and ensure that employees understand and can respond properly when important systems are put into action. Typically, burglar and fire alarm systems require some level of training so that employees understand the different system components and have a basic grasp of what they need to do during an alarm event.
Everyone is familiar with the following scenario: a blaring burglar alarm going off without stopping for what seems like an eternity, as people scramble to find the alarm controls, remember the code, and disarm the system.
And that’s for a false alarm.
Responding with speed and purpose requires that staff be comfortable with the basics of the system and can identify and locate any devices they’ll need to use. The same is true of fire alarm systems, which can be confusing and overwhelming without simple training on the basics of the system. Your staff should also know where fire extinguishers are located and evacuation routes and procedures.
If you need to pull fire alarm inspection and test reports, that may require a higher level of training to understand your security provider’s online dashboard. Make sure they show you how to do this so you can access the information you need, when you need it.
High training: taking advantage of feature-rich systems
Some tools, in order to be most effective, demand more of the team that’s using them. For example, video security and live video monitoring include mobile and web-based interfaces that certain staff will need to be trained in to operate.
Training provides details on how to access footage, download triggered event footage, and operate the online dashboard, all of which are key to maximizing the available technology.
Access control is another form of security that can have a higher training requirement. Access control gives staff the power and flexibility to manage entry and exit points, view historical data, compile security reports, revoke building access, and more, all remotely. To best understand and manage an access control platform involves a deeper understanding of the platform and can pay off with a higher degree of autonomy for your business.
Your business’s training needs are as unique as your security needs. Make sure you talk to your security provider about the level of support that they offer in training you and your staff.
With high-touch customer service and industry expertise, Bay Alarm has got you covered. Contact us today to learn more about the support services we provide.