Business Security Customers
Hear What Our Customers Say
We've used Bay Alarm at our place of business for over 5 years! The experience has been wonderful! When we decided to add a system at home they were our first and only call. Great customer service, follow up, easy to use system at home or on my phone. We are so happy with our decision for home and our business!
- Christine, Business Owner
Great customer service. So great that we switched over 14 accounts and pending more! THANK YOU Bay Alarm for making my job easier!
- Veronica, Business Owner
We've had Bay Alarm since we opened our store in 2012. They have consistently given excellent customer service. Their personnel are responsive, knowledgeable and unfailingly courteous. It's been a pleasure doing business with them and when it came time to move the store's location, they made transferring service a breeze. I can't recommend Bay Alarm highly enough.
- Geronimo, Owner at Mockingbird Books
The installation was very thorough! Since we have 16 Zones, the installer spent the time to make sure every zone worked as it was supposed to. Goodbye ADT, your system was like a toy and we did not feel secure. I work at HP and I know Bay Alarm's computers are supported by HP, and that your technical team is great to work with. I will definitely refer my friends and family to Bay Alarm and not a toy train manufacturer, like ADT, who is owned by Tyco, which manufactures toy trains!!!! Thank You!!
- Teresa, Business Owner
The system that your company installed is working perfectly and we are very happy with our system. I wanted to thank you and your installers personally for a great job, all the work was done professionally and exactly as contracted. If you need a great review or reference, let us know!
- Brian and all the Staff at Marina Vista Dental
Our sales rep provided excellent customer service, was attentive and worked to resolve contract issues for us.
- Business Owner
Where can I get my NFPA 72 and 25 inspection forms?
Bay Alarm has invested significant resources in developing an industrial, electronic, inspection testing system that makes reports easily accessible to customers through BayNet. Our dedicated, certified fire inspectors utilize tablets to test every required device.Learn More
How can I test my business security system?
Simply call our Monitoring Center at 800-470-1000. They will place your account in "test mode." You can then either send a manual test signal or test a specific device, and we will provide you with the results and make any recommendations.Learn More
How do I log into BayNet?
Click Learn More below. Log in using your email address and password. There you can view your account details, testing results, and pay your bill online. For more features such as searchable, downloadable alarm activity and facility management exception reports, ask about upgrading to BayNet Plus!Learn More