Bay Alarm

Alarm Black Icon

Other Alarm Companies

Cable Telecom Company Black Icon

Cable & Telecom

DIY Black Icon

DIY Alarm Systems

Family Owned Red Icon

Family Owned and Locally Operated

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Our technicians live in the neighborhoods they protect.

National companies often use non-local contract employees.

Cable and telecom companies are not truly local.

Your only contact with a DIY company is by phone.

Westphal Family Seated at Conference Table

Bay Alarm is a family-owned, locally operated company offering home and business security systems since 1946. Now in its third generation, Bay Alarm is also the largest independently owned security company in the nation. Watch this interview with the current generation of the Westphal family to learn more about Bay Alarm’s roots and commitment to building community. Watch this video to learn more.

Monitoring Center Black Icon

Industry-Leading Alarm Monitoring

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Our monitoring is 24/7, local & certified.

Often use 3rd-party call centers.

Often use 3rd-party call centers.

Monitoring, if offered, is an additional cost.

Bay Alarm Monitoring Center Agent

You can buy the most sophisticated alarm equipment available, but in the end, it’s only as good as the monitoring and response operation behind it. Other alarm companies may outsource their monitoring agents.

  • We have UL-listed alarm monitoring centers that are staffed 24/7 by our own professionally trained operators. UL is a company that certifies, validates, tests, inspects, and audits for compliance and regulatory issues.
  • Our monitoring center has a TMA (The Monitoring Association) Five-Diamond Certification, meaning that it satisfies every requirement of the TMA Five Points of Excellence.
  • Our monitoring center agents are familiar with local jurisdictions and alarm procedures. They’ve undergone rigorous classroom and field training. What’s more, they have close ties with local law enforcement officials.
Service Clock Icon

24-Hour Emergency Repair Service

We’re standing by 24/7/365 to help you.

Very few offer 24-hour emergency repair.

Don’t count on it. Security is not their main business.

DIY companies offer no in-person service.

Local Black Icon

Local Sales and Service

More

Our employees work in or near the communities they serve.

Often use subcontractors located far from you.

Service calls are often routed to distant cities.

DIY companies do not offer in-person service and support.

 
Comprehensive Service Black Icon

Comprehensive Security Service

Bay Alarm is your single source for customized home and business alarm systems.

Often use independent contractors for “add-on” services.

Security offerings are “bundled” with other services.

DIY systems are “one size fits all.”

Advanced Technology Black Icon

State of the Art Security Technology

For 70+ years, we’ve led the industry in next-gen technology.

You can’t be sure you’re getting the latest technology available.

Security is not their #1 focus. How “expert” is their expertise?

You just get the basics–not a professional security system.

Satisfaction Badge Black Icon

90-Day Satisfaction Guarantee & One-Year Warranty

For residential customers we offer a full refund within 90 days.

May not offer a warranty and a satisfaction guarantee.

May not offer a warranty and a satisfaction guarantee.

Satisfaction guarantee often covers the first 30 or 60 days.

Employee Standards Black Icon

Employee Background Checks

We enforce the toughest background checks in the industry.

Difficult to verify their background or drug screening policies.

Difficult to verify their background or drug screening policies.

N/A

Unmatched Employee Standards

Bay Alarm employees log over 2,000 hours of professional training!

If they subcontract their technicians, you can’t verify training requirements.

Not dedicated security companies, so “expertise” is questionable.

Your own experience and training is all you have.

More
Family Owned Red Icon

Family Owned and Locally Operated

Bay Alarm

Our technicians live in the neighborhoods they protect.

Other Alarm Companies

National companies often use non-local contract employees.

Cable & Telecom

Cable and telecom companies are not truly local.

DIY Alarm Systems

Your only contact with a DIY company is by phone.

Westphal Family Seated at Conference Table

Bay Alarm is a family-owned, locally operated company offering home and business security systems since 1946. Now in its third generation, Bay Alarm is also the largest independently owned security company in the nation. Watch this interview with the current generation of the Westphal family to learn more about Bay Alarm’s roots and commitment to building community. Watch this video to learn more.

More
Monitoring Center Black Icon

Industry-Leading Alarm Monitoring

Bay Alarm

Our monitoring is 24/7, local & certified.

Other Alarm Companies

Often use 3rd-party call centers.

Cable & Telecom

Often use 3rd-party call centers.

DIY Alarm Systems

Monitoring, if offered, is an additional cost.

Bay Alarm Monitoring Center Agent

You can buy the most sophisticated alarm equipment available, but in the end, it’s only as good as the monitoring and response operation behind it. Other alarm companies may outsource their monitoring agents.

  • We have UL-listed alarm monitoring centers that are staffed 24/7 by our own professionally trained operators. UL is a company that certifies, validates, tests, inspects, and audits for compliance and regulatory issues.
  • Our monitoring center has a TMA (The Monitoring Association) Five-Diamond Certification, meaning that it satisfies every requirement of the TMA Five Points of Excellence.
  • Our monitoring center agents are familiar with local jurisdictions and alarm procedures. They’ve undergone rigorous classroom and field training. What’s more, they have close ties with local law enforcement officials.
Service Clock Icon

24-Hour Emergency Repair Service

Bay Alarm

We’re standing by 24/7/365 to help you.

Other Alarm Companies

Very few offer 24-hour emergency repair.

Cable & Telecom

Don’t count on it. Security is not their main business.

DIY Alarm Systems

DIY companies offer no in-person service.

More
Local Black Icon

Local Sales and Service

Bay Alarm

Our employees work in or near the communities they serve.

Other Alarm Companies

Often use subcontractors located far from you.

Cable & Telecom

Service calls are often routed to distant cities.

DIY Alarm Systems

DIY companies do not offer in-person service and support.

 
Comprehensive Service Black Icon

Comprehensive Security Service

Bay Alarm

Bay Alarm is your single source for customized home and business alarm systems.

Other Alarm Companies

Often use independent contractors for “add-on” services.

Cable & Telecom

Security offerings are “bundled” with other services.

DIY Alarm Systems

DIY systems are “one size fits all.”

Advanced Technology Black Icon

State of the Art Security Technology

Bay Alarm

For 70+ years, we’ve led the industry in next-gen technology.

Other Alarm Companies

You can’t be sure you’re getting the latest technology available.

Cable & Telecom

Security is not their #1 focus. How “expert” is their expertise?

DIY Alarm Systems

You just get the basics–not a professional security system.

Satisfaction Badge Black Icon

90-Day Satisfaction Guarantee & One-Year Warranty

Bay Alarm

For residential customers we offer a full refund within 90 days.

Other Alarm Companies

May not offer a warranty and a satisfaction guarantee.

Cable & Telecom

May not offer a warranty and a satisfaction guarantee.

DIY Alarm Systems

Satisfaction guarantee often covers the first 30 or 60 days.

Employee Standards Black Icon

Employee Background Checks

Bay Alarm

We enforce the toughest background checks in the industry.

Other Alarm Companies

Difficult to verify their background or drug screening policies.

Cable & Telecom

Difficult to verify their background or drug screening policies.

DIY Alarm Systems

N/A

Unmatched Employee Standards

Bay Alarm

Bay Alarm employees log over 2,000 hours of professional training!

Other Alarm Companies

If they subcontract their technicians, you can’t verify training requirements.

Cable & Telecom

Not dedicated security companies, so “expertise” is questionable.

DIY Alarm Systems

Your own experience and training is all you have.

Bay Alarm

Other Alarm Companies

Cable & Telecom

DIY Alarm Systems