Home Security Frequently Asked Questions

Can I arm and disarm my Bay Alarm home security system remotely?

 
With our free Bay Alarm Connect™ (formerly Total Connect) app, not only can you control your alarm system from your laptop or smartphone, you can… Read More

Do I really need a home security system?

 
It’s a fact that 6,000 homes are broken into every day in the U.S. That’s a pretty good reason to have a security system. Burglars… Read More

Is a professionally monitored home security system really worth the expense?

 
A home security alarm system protects your home and your loved ones. So its value goes beyond the cost. It includes something you can’t put… Read More

Will the purchase of a home security system lower my homeowner’s insurance?

 
Yes! On average, installing a monitored home security system can lower your homeowner's insurance by up to 20 percent. Check with your insurance broker for… Read More

Are home security systems tax deductible?

 
That depends on your situation. If you use part of your home for business purposes, you can typically deduct a portion of the cost of… Read More

Why can’t I buy a Bay Alarm security system online or by phone?

 
Home security systems should not be “one size fits all.” That’s why we insist on sending one of our security experts to your home before… Read More

Why does Bay Alarm charge an installation fee for its home security systems?

 
Some companies advertise so-called “free” security systems. That usually means the costs will catch up with you later. Bay Alarm offers a reasonable installation fee… Read More

Where is Bay Alarm’s Monitoring Center, and who operates it?

 
Our Monitoring Center is located in Northern California, and it’s staffed with our own highly-trained Bay Alarm monitoring agents. To get an inside look at… Read More

How can I test my home alarm system?

 
We make testing easy. Just call our monitoring center at (800) 470-1000. They’ll place your account in "test mode,” and then you can either send… Read More

How can I be sure Bay Alarm installers and technicians are trustworthy?

 
We’re very proud of our employees. Whereas other companies might rely on contractors, we use our own, locally-based security technicians and installers. Before they ever… Read More