What Customers Are Saying

For over 70 years, families and communities have trusted Bay Alarm.


Home Security Testimonials

We want to thank Jaime for the work he did at our home earlier this year. He was courteous and professional and did an excellent job installing our new alarm. My wife and I are completely satisfied with his work and would be happy to recommend Bay Alarm to others.

-Michael and Kelly, homeowners

Victor was courteous, helpful and very professional. He was very knowledgeable and showed me how to reset the system. I have always had wonderful service and service agents.

-Nancy, homeowner

Scott was punctual and took the time to explain the answers to my questions. "A+++" for Scott!

-Doreen, homeowner

Wade was very professional. He answered all my questions, solved my problems and was very patient during the process. Service was outstanding.

-Melanie, homeowner

What are the benefits of having a monitored burglar/fire system?

Our Monitoring Center is staffed with Bay Alarm's own industry-leading highly trained professionals who can dispatch the proper authorities within seconds of an emergency. We are UL-listed and Five Diamond Certified. We can even help identify and prevent false alarms, saving you the trouble of irritated neighbors or false alarm fees.

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Why can't I buy a system over the phone or online?

Security systems shouldn’t be one size 
fits all. That’s why we insist on sending 
one of our security experts to your property instead of just showing up to install. 
This way you end up with a customized security system that suits you and your property’s needs.

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Can I arm and disarm my system from my smartphone or tablet?

Yes, you can! We offer a service called Bay Alarm Connect™ (formerly Total Connect) that connects a free app for your mobile device.

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