CommercialSecurity Agent Services
We protect your business when you aren't around.
Professional patrol and response services you can count on.
Bay Alarm’s patrol and response agents reduce the impact of false alarms and deter criminal activity by visibly securing your business. As part of our patrol services, trained agents monitor building activity on a set schedule. We can be there before opening, after closing, or any time day or night, to ensure the building is secure and the alarm is set. Agents will also respond to your location outside of normal patrol hours in the case of an alarm activation, emergency situation, or whenever you call on us.
The safety of you, your business, and your staff is our number one priority.
Bay Alarm offers security solutions that are essential to business safety. With patrol and response, professional agents can keep an eye on things while you’re away. The combined benefit of patrol and response plus fully-monitored burglar alarm and fire alarm systems is the best way to secure your business against intrusion and false alarms.
Highly trained agents respond to your business in case of emergency.
When our alarm monitoring center receives an alert that an alarm has been triggered at your business, monitoring agents verify the emergency and dispatch emergency services. Patrol and response agents will also be notified of the alarm activation and dispatched to your business’s location to identify the cause of the alarm. If our monitoring agents determine it’s a false alarm, our response agents can reset it. If they believe that there is a potential threat to your business, they will immediately notify police and provide them with all available information.
Protect Your Business Like Nobody's Business
Patrol and response agents move swiftly to lend a helping hand.
Our monitoring center dispatches response agents when they receive an alarm alert, or when you contact us and request a patrol. A number of factors affect response time, including the time of day, incidence of heavy traffic, and the distance between your property and the nearest agent. But we will do everything we can to ensure the minimum possible response time in order to protect your business.
About Our Patrol & Response Services
Our typical service area is an approximately 30 mile radius around your local Bay Alarm office. However, this can vary depending on the region. Contact us to discuss the availability of patrol and response services in your region.
Yes. When a patrol and response agent is dispatched, we will notify you via phone, text message, or both.
Bay Alarm does not have an official relationship with local authorities in any of our service regions. However, we are proud of the working relationships we have established with local emergency services. First responders recognize and respect the Bay Alarm name, as we are able to provide authorities with verified alarm information, reducing the likelihood that they commit resources to a false alarm. In protecting our customers, we enable first responders to better serve and protect their communities, which is why law enforcement officials trust and respect our ability to provide valuable information about uncertain and tense situations
If multiple business locations are present within an area we serve, we can provide patrol and response services to all of them. At this time, patrol and response is only available in select markets. We are always evaluating new locations to expand our services. Contact us to learn if patrol and response is available in your area.
Patrol and response agents can be the first to respond to your business to check on an alarm situation, absolving you of the responsibility. Agents are trained to detect suspicious activity and take decisive action to secure your business as quickly as possible. In the case of a false alarm, agents can reset the alarm and secure the premises, ensuring that you won’t be called at an inconvenient moment to rectify an alarm activation.
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We value your safety, and we know the importance of taking decisive action. We make good on our promises, with exceptional service that goes above and beyond expectations. With patrol and response, there are eyes on your business even when you aren’t around, ensuring the premises are safe and secure. You can rest assured that we’ll be there for you day or night.