Commercial Security Agent Services
We protect your business when you aren't around
Trained agents keep an eye on your business
even when you are not there.
With agent response and guard patrol, we can keep an eye on your business when you are not around. Our trained agents take action when we receive an alarm alert, contacting police if the situation requires. With guard patrol and standing guard services, you can get on-site security that ensures your business, customers, and employees remain secure. And we can create a custom security plan that fits your needs.


Security agent response and guard services include:
Agent Response
Guard Patrol
Standing Guard
Get a team of trained agents who can be dispatched to your business the moment an alarm is activated.
On their own, burglar alarm and fire alarm systems are powerful protection tools that alert you to an emergency. But what if an alarm goes off when nobody is around?
An emergency can occur at any time—with Bay Alarm, you can make sure someone is there to contact police. Agents will check the premises to determine the type of emergency, quickly contact emergency services if required, and ensure your building is secure should it be a false alarm.
Response agents always respond to alarms, even false alarms.
The high incidence of false alarms—which cause police and other agencies to dedicate significant resources to non-emergencies—have resulted in many jurisdictions declining to respond to unverified alarms. In other words, if your alarm goes off and nobody is around to verify the emergency, police will not respond. This represents a major risk, as many burglar and fire alarm activations are real emergencies. At Bay Alarm, we recognize this risk. Our network of security response agents’ only job is to respond to your business when an alarm activates, no matter if they find a fire, intrusion, or just a false alarm.


Simplify your life with one point of contact for all your security needs.
Combine agent response, guard patrol, and standing guard services from our network of subcontracted companies. If you have any questions, you can just give us a call. We keep detailed records and can provide you with regular incident reports delivered right to your email. We are single point-of-contact, and make it easy for you to get the service and find the answers you need. Save time and money when you combine electronic and physical security services, all from your trusted partner Bay Alarm.


We work with a network
of private security companies.
We work with leading private security providers in our service regions to get you the level of security you need. Our network of qualified, dependable security agents is truly part of the Bay Alarm team. We expect professional service, and we work with great private security experts who deliver for you.


Common Questions
about our security agent services
More and more police agencies are opting not to respond to alarm activations, unless they are first verified either by video verification or by an individual on scene. Bay Alarm’s response agents will respond to your alarm activation the moment it goes off. Once on scene, the agent can contact police to verify the emergency.
If you happen to live in an area in which police do respond to unverified alarm activations, you may experience delayed response times as police will likely allocate resources to verified emergencies first. Or, in the case of a false alarm police dispatch, you may be fined. Our agents respond no matter what, and you will never incur a fine for a false alarm.
Yes, you can use our agent response and guard services even if your property is not equipped with a burglar or fire alarm system installed by Bay Alarm.
When you hire us, we will create a response protocol. If an alarm goes off, agents at our monitoring center will contact the person or persons that you designate. You can also customize this protocol. For example, if you wish to be contacted via email we will only contact you via email.
If you give us permission, yes. For example, you may give permission for a response agent to walk through your property during an alarm activation. Or, you may want our agents to walk the exterior of your property. Agent response services are flexible and we will work with you to develop a customized response plan.
Yes, our agents will help deter those who are not allowed on the property, and we will also help protect against vandalism and property damage.
Get A Free Quote
Protect everything you've worked so hard for. Fill out the form and a Bay Alarm Security Specialist will contact you about your security system quote.