We protect people and what matters to them by working hard, treating each other like family, and delivering the best service possible. By pairing cutting-edge security technology with dedicated local staff, we keep our customers safe. Bay Alarm is a third-generation family-owned company protecting more than 155,000 businesses and homes in California, Arizona, and Washington.
Marj and Everett Westphal—pictured—started Bay Alarm in 1946 as a two-person operation run out of a kitchen in Oakland, California. Their focus on quality and service has guided the company ever since, and we’re now the largest independently owned security business in the United States. The Westphal family has remained committed to investing in Bay Alarm, supporting our employees, and protecting our customers. Today, Marj and Everett’s grandson Tim Westphal runs Bay Alarm as owner and CEO.
We keep our customers safe by employing a dedicated staff of highly skilled technicians who live and work in the communities we serve—more than 90% of our customers are located within an hour of one of our branch locations. Our people are the best of the best, with an average of 10 years of experience with our company and more than 2,000 hours of training.
Our core values—family, trust, and accountability—guide what we call “The Bay Way.” To us, that means doing right by our customers and treating our staff with the utmost respect. It’s our commitment to show up for our customers every day as a trusted security partner. We’re here to help you create a custom security system that serves your needs every step along the way.
We’ve established strong relationships with local law enforcement, fire departments, and other city agencies to assist when needed. And we sponsor and support local organizations, including schools, youth sports, and other charitable causes.
At Bay Alarm, we let our values guide us. We work hard, offer quality equipment and technology, and treat our staff and customers with the utmost respect. That’s the Bay Way.