SCHEDULE SERVICE

Get support from Bay Alarm

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Schedule service with our
digital assistant

Troubleshoot your system or schedule a service appointment online. Available 9AM to 5PM PT, M-F

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an agent

For urgent security issues, call our support line so we can assist you right away.

Call [800-610-1000]

Request support from our team

Not in a rush? Fill out the form and we’ll contact you to review your request. If you need faster assistance, call 1-800-610-1000

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Frequently asked questions

If your system is still working but something seems off: a sensor isn’t responding, an alarm fired unexpectedly, or a device looks damaged, then submitting a service request is the right move.

If you’re dealing with an emergency or an actively sounding alarm, call our support team right away so we can help in real time.

Currently, Belle does not handle billing. Please visit our billing page for more information or log into the customer portal to make a secure online payment.

You can use Belle to schedule a service appointment and have a technician replace your panel batteries. If you prefer to replace them yourself, please visit our page to order parts.

Explore resources

Explore articles, guides, and helpful tips to get more from your Bay Alarm system.

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News, updates, and expert insights on home and business security.

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Simple steps for making payments online or through your preferred method.

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Find compatible parts and place an order when something needs a quick swap.

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