As a family-owned business built over three generations, we’re uniquely equipped to understand how important it is to protect your employees, your inventory, and your legacy.
Since 1946, California businesses have been relying on Bay Alarm as their commercial security company to protect everything they’ve worked so hard for. Here are just a few of the reasons why.
Bay Alarm stands out from other companies because of what we offer in addition to home security technology: reputable service and reliability. That’s why over 110,000 Californians have chosen us.
Our Central Monitoring Station is staffed 24/7/365 with well-trained call center agents who take your alarm system to the next level with their service. For our Fire System customers, our call center agents provide the invaluable service of dispatching the appropriate authorities to your business site urgently in case of fire or a fire concern. Fires double in size every ten seconds, so every second counts when it comes to protecting lives and your livelihood.
Our Central Station undergoes a rigorous inspection process to be certified as UL Listed and is audited annually for quality, efficiency, and functioning monitoring equipment.
In addition, we have a UL 2050 Certification to work with the Department of Defense. We may create, monitor, and inspect Sensitive Compartmented Information Facilities (SCIFs) where sensitive, secret information is stored.
CSAA Five Diamond Certified
The CSAA Five Diamond Central Station designation is granted to those Central Stations who satisfy all the requirements of the Five Points of Excellence:
1. Pass random inspections and quality criteria standards by a nationally recognized third-party laboratory
2. Maintain the highest levels of customer service
3. Fulfill ongoing education and testing; 100% of Central Station operators must be CSAA certified
4. Committed to raising industry standards through CSAA membership and activity participation
5. Taking every necessary precaution to and being proactive in reducing false alarm dispatches
Our Central Station is FM approved for fire alarm systems as Bay Alarm follows all National Fire Alarm Codes and Standards as well as standards set by the National Fire Protection Association.
Fully Operational Redundant Monitoring Station
In addition to our backup generators, we also have a fully-operational, redundant monitoring station in Sacramento in case of natural disaster or other any catastrophic event at our main site. Within seconds, our redundant station can be up and running without skipping a beat.