Last Updated: January 2020
Bay Alarm Company (“Bay”, “Company", “we", “our", or “us”) takes your privacy seriously. We want you to know how we collect, use, share, and protect your Personal Information and about the rights of California Consumers under California law.
We provide you with this supplementary privacy statement to comply with the California Consumer Privacy Act of 2018 (CCPA) which takes precedence over our general privacy statement available at: https://www.bayalarm.com/privacy-notice/
- The Company’s Collection, Use and Disclosure of Personal Information
- Your California Privacy Rights
- How to Exercise Your Rights
- How We Will Verify Your Requests
- Requests by Authorized Agents
- The Company’s Non-Discrimination Policy
- Your Right to Information About Disclosures of Personal Information for Direct Marketing Purposes
- Your “Do Not Track” Browser Setting
- Third-Party Links and Services
- Minors Under 13 Years of Age
- For More Information
Assistance For The Disabled
Alternative formats of this Privacy Statement are available to individuals with a disability. Please contact us at firstname.lastname@example.org for assistance.
What Is Personal Information?
“Personal Information”. “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California Consumer or household.
Whose Personal Information Is Covered By This Policy?
- California residents who are the Company’s employees, job applicants, owners, directors, officers, or contract workers (collectively, “HR Individuals”),or the emergency contacts of HR Individuals or the dependents or spouses who receive Company benefits by virtue of their relationship to an HR Individual in their capacities as HR Individuals or emergency contacts, dependents, or spouses; or
- California residents who are employees or other agents of a business engaged in a transaction with the Company in their capacities as employees or agents of that business.
The Company’s Collection, Use And Disclosure Of Personal Information
Categories Of Personal Information Collected
In the last 12 months, the Company collected the following categories of Personal Information about California Consumers:
- Identifiers, including: real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
- Categories described in Cal. Civ. Code § 1798.80(e) (except those already listed in “Identifiers” above), including: medical information, photograph, signature, insurance policy number, credit card number, debit card number, or any other financial information.
- Characteristics of protected classifications under California or federal law, including: gender identity, gender expression (when you enquire about our services and provide your title, we will address you accordingly (for example as Mr. or Mrs.)).
- Commercial information, including: products and services purchased; purchase, service, and installation dates.
- Internet or other electronic network activity information, including:
- Geolocation data, including: physical location or movements.
- Sensory information, including: Audio, electronic, visual, thermal, olfactory, or similar information. Some of our products can record camera feeds. When you record a camera feed, we collect audio and video information.
- Professional or Employment-Related Information. The CCPA does not provide examples for of what information falls into this category. We consider that the following constitutes professional or employment-related information: job title, employer, skill set, professional interests, years of service, performance information.
- Profile information, including: attitudes collected from open-ended comments left by users on Company website; purchasing patterns. We use very limited profiling in relation to the products sold to professionals where we analyze purchasing histories to infer future demand.
Sources Of Personal Information and Purposes For Using Personal Information
In the last 12 months, Company collected the categories of Personal Information listed above from the following sources and used those categories of Personal Information for the following purposes:
|Categories of Personal Information Collected in the Last 12 Months||Sources of that Personal Information||Business Purposes and Commercial Purposes for Collecting that Personal Information|
|Identifiers||From the California Consumer|
|Categories described in Cal. Civ. Code § 1798.80(e)||From the California Consumer|
|Characteristics of protected classifications under California or federal law||From the California Consumer|
|Commercial information||From the California Consumer|
|Internet or other electronic network activity information||Automated technologies in the website, including: WordPress, Lucky Orange, Hubspot, Gravity Forms, Google Analytics, Google AdWords|
|Geolocation data||ISP provided geolocation tracked by google||The purposes listed for “Identifiers,” except for:|
|Sensory information||From the California Consumer|
|Profile information||From the California Consumer|
Disclosure Of Personal Information To Third Parties
In the last 12 months, Company disclosed the following categories of Personal Information about California Consumers to the following categories of third parties for a business or commercial purpose:
|Category of Personal Information||Categories of Third Parties|
|Categories described in Cal. Civ. Code § 1798.80(e)|
|Characteristics of protected classifications under California or federal law|
|Internet or Other Electronic Network Activity Information|
No Sale Of Personal Information
The Company does not and will not sell California Consumers’ Personal Information.
Your California Privacy Rights
Right to Know
California Consumers have the right to submit a verifiable request to know:
- The categories and specific pieces of Personal Information that the Company has collected about them;
- The categories of sources from which the Company collected the Personal Information;
- The categories of Personal Information that the Company sold or disclosed to a third party (other than a service provider) for a business purpose and the categories of recipients of that information; and
- The business or commercial purposes for the Company’s collection, disclosure, or sale of the Personal Information.
Right To Delete
- California Consumers have the right to submit a verifiable request for deletion of their Personal Information that the Company has collected from the Consumer.
Right to Opt Out of Sale of Personal Information
- California Consumers have a right to opt-out of the sale of the Personal Information. However, as stated above, the Company does not and will not sell Personal Information.
How to Exercise Your Rights
We will respond to requests in accordance with applicable law if it can verify the identity of the individual submitting the request. California Consumers can exercise their rights in the following ways:
- Complete the online request form available here: California Consumer Request
- Contact by telephone: 1-877-733-7198.
Requests By Authorized Agents
You may designate an authorized agent to exercise your right to know or your right to delete by submitting to us a completed “Authorized Agent Designation” form. You can obtain the designation form by contacting us at email@example.com.
If an authorized agent submits a request to know or a request to delete on your behalf, the authorized agent must submit with the request either (a) a power of attorney that is valid under California law, or (b) a document signed by you that authorizes the authorized agent to submit the request on your behalf. In addition, we may ask you to follow the applicable process described above for verifying your identity
How We Will Verify Your Requests
The processes that we follow to verify that the person making a request to know or a request to delete is the person about whom we have collected personal information are described below. The relevant process depends on how and why the request is submitted.
Requests Through Your Password-Protected Account
If you created a password-protected account with us before the date of your request, we will rely on the fact that your request has been submitted through your account as verification of your identity. We will require that you re-authenticate yourself before we disclose your personal information in response to a request to know and before we delete your personal information in response to a request to delete.
You are responsible for protecting the security of your log-in credentials for your account. Please do not share your log-in credentials with anyone. If we suspect fraudulent or malicious activity on or from your account, we will not respond to a request to know or a request to delete until we have been able to confirm, through further verification procedures, that you made the request.
Requests Other Than Through A Password-Protected Account
If you submit a request by any means other than through a password-protected account that you created before the date of your request, the verification process that we follow will depend on the nature of your request as described below:
- Requests To Know Categories Of Personal Information: We will match at least two data points that you provide with your request to know, or in response to our request for verification information, against information about you we already have in our records and that we have determined to be reliable for purposes of verifying your identity. Examples of relevant data points include your mobile phone number, your zip code, or information about products or services that you have purchased from us.
- Requests To Know Specific Pieces Of Personal Information: We will match at least three data points that you provide with your request to know, or in response to our request for verification information, against information that we already have about you in our records and that we have determined to be reliable for purposes of verifying your identity.
- Requests To Delete Personal Information: Our process for verifying your identity will depend on the sensitivity (as determined by Company) of the personal information that you ask us to delete. For less sensitive personal information, we will require a match of two data points as described in Point No. 1, above. For more sensitive personal information, we will require a match of three data points as described in Point No. 2, above.
We have implemented the following additional procedures when verifying the identity of requestors:
- If we cannot verify your identity based on the processes described above, we may ask you for additional verification information. If we do so, we will permanently delete the verification information that you provide promptly after we have completed the verification process. We will not use that information for any purpose other than verification.
- If we cannot verify your identity to a sufficient level of certainty to respond to your request, we will let you know promptly and explain why we cannot verify your identity.
The Company’s Non-Discrimination Policy
California Consumers have the right not to be subject to discriminatory treatment by the Company for exercising their privacy rights under the California Consumer Privacy Act, and Company will not discriminate on that basis. However, the Company may charge a California Consumer a different price or rate or provide a different level or quality of goods or services if the difference is reasonably related to the value provided to the California Consumer by the Consumer’s Personal Information. If the Company does so, it will provide Consumers with any legally required notice.
Your Right to Information About Disclosures of Personal Information for Direct Marketing Purposes:
Under California law, California Consumers can request information from us whether we have disclosed Personal Information to any third parties for the third parties' direct marketing purposes. We will not sell your Personal Information to, or share it with, third-party companies for their direct marketing purposes without your consent. California Consumers desiring to request further information about our compliance with these laws or who have questions or concerns about our privacy practices and policies are welcome to contact us using the contact information below.
Your ‘Do Not Track’ Browser Setting
The Site collects personally identifiable information about your online activities over time and across third-party websites or online services. We support the Do Not Track (DNT) browser setting. DNT is a preference you can set in your browser’s settings to let the websites you visit, including the Site, know that you do not want the sites collecting your personally identifiable information.
Third-Party Links And Services
Minors Under 13 Years of Age
We respect the privacy of children. Our Services are not designed to attract an audience younger than thirteen (13), and we do not knowingly collect Personal Information from children under thirteen (13). If you are under the age of thirteen (13), you are not permitted to use our Services and should not send any information about yourself to us through the Services. Please contact us using the contact details below if you believe we may have collected information from your child under the age of thirteen (13), and we will work to delete it.
For More Information
For questions or concerns about the Company’s privacy policies and practices, please contact us at firstname.lastname@example.org.