Phoenix Branch


More than 9,345 of your neighbors and local businesses already trust Bay Alarm with their security needs.

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Meet Your Local Bay Alarm Representatives

Tom Donahue

Phoenix Branch Manager

"After a nearly 20 year career as a law enforcement officer & burglary detective, I was extremely fortunate to have joined the Bay Alarm team in the year 2000. I say fortunate because after starting a new career with Bay, I’ve been able to be on the front end of the company’s growth and expansion during these last 17 years. As Bay Alarm continues to grow with its newest branches in Arizona, I look forward to continuing to offer the family owned culture of Bay Alarm and our commitment to premier customer service to citizens of those communities we serve."

Phoenix Branch

1406 W 14th Street
Suite 102
Tempe, AZ 85281

Sales: 1-800-610-1000
Customer Service: 1-800-470-1000

Pinetop Service Area

333 E White Mountain Blvd Unit B
Pinetop, AZ 85935

Bay Alarm Welcomes Bonds Alarm Customers

We would like to take this opportunity to welcome you as a customer of Bay Alarm Company.

About Your Service

Bay Alarm will honor your existing contract for monitoring rates.

Please note the following contact information for your convenience:

  • Bay Alarm has operated their own UL Listed Central station monitoring facility for over 50 years. We are available to help resolve alarm issues and schedule service calls 24 hours a day, 7 days a week at 800-610-1000.
  • Your local office, staffed with local residents, is available to provide personal assistance during normal business hours.
  • The local Branch Manager for Bay Alarm is Tom Donahue. Tom brings more than 15 years of Bay Alarm experience to support his mission to provide an excellent customer experience for you. Prior to Bay Alarm, Tom spent 19 years as a Police Officer, more valuable experience in helping you protect what you value most.

Learn More About Bay Alarm

Bay Alarm is a family-owned, locally operated company offering home and business security systems since 1946. Now in its third generation, Bay Alarm is also the largest independently owned security company in the nation.

We at Bay Alarm are extremely proud of our nearly 71-year history of providing the highest level of service and security for our customers, and we look forward to providing you with the same standard of protection. Watch this interview with the current generation of the Westphal family to learn more about Bay Alarm’s roots and commitment to building community.

 

20 Security Facts Every Homeowner Should Know

How much do you know about home security? Or burglars, for that matter? Did you know that someone breaks into a home every 15 seconds in the United States?

Which tells us that the break-in business is unfortunately alive and well. That’s why we think you should know as much as possible about defending your home against intruders. A great place to start is with our “20 Security Facts That Every Homeowner Should Know.” You’ll learn some surprising things about how burglars work and some simple steps you can take to thwart them.

Get the Fact Sheet

Home Security
for Phoenix Residents

Why is Bay Alarm the best home security company in Phoenix and the surrounding communities? Our team lives and works here. We're a family owned, locally operated business serving the community. Rest easy knowing that the security experts at Bay Alarm are keeping your home safe and secure 24 hours a day, 365 days a year. We offer custom home alarm systems that fit your needs and budget.

Security Solutions for Busy Families

  • Moving in or remodeling? Add modern security system features to the plans.
  • Working late? Control your home from the office.
  • Kids or pets home alone? See what they’re up to.
  • Traveling? Take your home with you.

Click here to learn more about our home security system features.

E-Book: Insider Guide to Business Security

Are you a business owner or manager, or someone who has a stake in protecting a business from theft or fire? If so, we’ve got some exciting news. Bay Alarm has created an e-book specifically for you: "The Insider’s Guide to Security and Fire Protection". The Bay Alarm family is proud to bring all our knowledge and experience together for your benefit in this one, valuable, ready-to-download resource.

Get the E-Book

Security Systems
for Phoenix Area Business

Whether you a small, medium or large business, Bay Alarm has the commercial security systems and industry expertise you can rely on. Bay Alarm employees are the most highly trained experts in the industry. We're up-to-date on all local and state codes. Our equipment is the most technologically advanced you can get. In short, we know how to serve businesses like yours. And as a family-owned, locally operated company, we're active in the communities we have been protecting since 1946.

Fire Alarm and Security Solutions for Every Part of Your Business

  • Your business is opening, moving or scaling
  • You need to meet insurance requirements
  • Your business has multiple locations
  • You need to comply with government regulations

Click here to learn more about our business security system features.

Community

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Boys and Girls Clubs

Bay Alarm is a proud sponsor of the Boys and Girls Clubs. Community involvement is a key part of Bay Alarm’s culture and business approach. We join with our neighbors in supporting local youth.

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Contra Costa County Law Enforcement Training Center (LETC)

Bay Alarm provides the Contra Costa County Law Enforcement Training Center in California with scholarships for prospective law enforcement officers. With this assistance, those at the beginning of their careers can get the training they need, and start a career keeping the public safe.

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NetOne

NetOne unites the best independently owned security companies in the nation and we are proud to be a part of this important professional organization. Our expertise is strengthened through networking with our partners in security.

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Where can I get my NFPA 72 and 25 inspection forms?

Bay Alarm has invested significant resources in developing an industrial, electronic, inspection testing system that makes reports easily accessible to customers through BayNet. Our dedicated, certified fire inspectors utilize tablets to test every required device.

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How can I test my security system?

Simply call our Monitoring Center at 800-470-1000. They will place your account in “test mode.” You can then either send a manual test signal or test a specific device, and we will provide you with the results and make any recommendations.

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How do I log into BayNet?

Click Learn More below. Log in using your email address and password. There you can view your account details, testing results, and pay your bill online. For more features such as searchable, downloadable alarm activity and facility management exception reports, ask about upgrading to BayNet Plus!

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